Breakdown Repair

Rapid Response When You Need It Most

When essential equipment fails, it can put residents, patients, and staff at risk. That’s why Healthcare Matters provides a fast and reliable breakdown repair service, ensuring your equipment is back in use as quickly as possible. Our skilled engineers are available when you need them most, reducing downtime and disruption.

What We Offer

• Same-Day / Next-Day Callouts – urgent response to breakdowns across North Wales, the North West, and Shropshire.
• Expert Repairs – qualified, CIS-accredited engineers experienced with hoists, beds, baths, ramps, seating, and more.
• Fully Stocked Vans – common spare parts carried as standard, enabling repairs to be completed on the first visit.
• Compliance Assured – all work undertaken in line with LOLER, PUWER, and manufacturer standards.
• 24/7, 365 Support – around-the-clock cover because breakdowns don’t happen to a schedule.

Why Choose Healthcare Matters?

• Trusted by healthcare providers – supporting hospitals, councils, housing associations, and nursing homes with responsive breakdown cover.
• Award-winning service – recognised with the NHS Excellence in Supply Award.
• Certified & Safe – CHAS Elite, ISO 9001, 14001, 45001, and Cyber Essentials Plus accredited.
• Peace of Mind – DBS-checked staff and transparent reporting give confidence at every step.