Private Individuals

Personal Service, Professional Standards

At Healthcare Matters, we understand that choosing equipment for yourself or a loved one is a big decision. As a family-owned and family-run company, we pride ourselves on being big enough to cope, but small enough to care. To us, every customer is an individual — not just a number.

Our Solutions for You

• Wide Range of Products – from stairlifts and ramps to accessible baths, ceiling hoists, and smart technology, we offer tailored solutions for every home
• Free Home Assessments – our experienced team comes to you, listens to your needs, and recommends the right solution — with absolutely no pressure sales
• Trusted & Safe – all staff are advanced DBS checked, and our work is backed by CHAS Elite, ISO certifications, and Cyber Essentials Plus, giving you complete peace of mind
• Service Packages – ongoing servicing and maintenance plans to keep your equipment safe, reliable, and cost-effective
• 24/7 Support – our team is available 365 days a year to make sure you’re never left without help when you need it most

Why Families Choose Us

• Family values at heart – caring, responsive service built on trust and respect
• No hard sell – honest advice and solutions designed around your needs, not ours
• Peace of mind – accredited, compliant, and committed to safety and quality
• Always here for you – with round-the-clock support and reliable after-sales care