Social Impact

At Healthcare Matters, we believe in making a real difference. Every piece of equipment we provide, every service we deliver, and every partnership we build is focused on improving lives, supporting independent living, and strengthening health and social care systems.

Enabling Independent Living

We help individuals remain safe and independent in their own homes by providing essential equipment and assistive technology. Whether it’s a stairlift, ceiling track hoist, height-adjustable bath, or Smart Assistive Technology (SAT) solution, our products give people the freedom to live comfortably and with dignity.

Our Smart Assistive Technology (SAT) solutions also reduce the burden on caregivers by providing remote monitoring and telecare, ensuring peace of mind for families and improving response times for those in need.

Supporting Councils & Housing Associations

We work closely with councils and housing associations to deliver cost-effective, long-term solutions that support their residents. Our services help local authorities:

• Maximise budgets – By reusing and recycling high-quality equipment, we save councils money while maintaining high standards.
• Reduce hospital admissions – The right equipment can prevent falls and support safer care at home.
• Ensure rapid response – Our fast turnaround times mean residents receive essential equipment when they need it most.

Reducing NHS & Social Care Pressures

The NHS and social care systems are under increasing strain. Our work helps:

• Reduce hospital bed blocking – By ensuring people have the right equipment at home, we help facilitate quicker hospital discharges.
• Prevent unnecessary hospital admissions – With the right mobility and care solutions, individuals can stay safe at home, reducing falls and injuries.
• Ease the workload of healthcare professionals – By providing quality equipment and fast installations, we help OTs, nurses, and carers deliver better care.

Creating Local Jobs & Skills Development

We are proudly rooted in Wales and committed to creating jobs and upskilling our workforce. Through training, NVQs, and professional development in partnership with Coleg Cambria and Wrexham University, we support our employees in building meaningful careers in health and social care.

Our recent expansion into South Wales will further increase job creation, with the potential to add 50 jobs in the coming years while strengthening social care support across the region.

Committed to Sustainability & the Circular Economy

Our circular economy approach benefits communities by ensuring that vital equipment is reused, recycled, and repurposed—reducing costs, cutting waste, and making healthcare solutions more accessible.

By incorporating intelligent route planning, electric vehicles, and energy-efficient premises, we are also reducing our carbon footprint while ensuring faster response times for the people who need us most.

Together, We Make a Difference

At Healthcare Matters, social impact isn’t just a by-product of what we do—it’s at the heart of our mission. By working with councils, housing associations, the NHS, and social care providers, we ensure that essential equipment reaches those who need it quickly, affordably, and sustainably.

Giving Back to Our Communities

Beyond our core services, we are passionate about supporting the communities we serve. Healthcare Matters regularly contributes to local hospices, sports teams, history groups, and other community organisations that make a real difference to people’s lives.

We also play an active role in the local business community, championing collaboration and growth to help strengthen the Wrexham and wider North Wales economy. For us, giving back is not just about donations—it’s about being a proactive, responsible partner in building healthier, stronger, and more connected communities.