Accreditations & Certifications

At Healthcare Matters, we are committed to delivering the highest standards of safety, quality, and professionalism in everything we do. Our accreditations and certifications reflect our dedication to compliance, continuous improvement, and providing peace of mind to our customers.

CHAS Elite Certified

Healthcare Matters is proud to be CHAS Elite certified, which means we meet the industry’s highest level of accreditation under the Common Assessment Standard. This nationally recognised benchmark streamlines pre-qualification across the construction and social care sectors, covering vital areas such as health and safety, environmental management, quality assurance, equality and diversity, and modern slavery compliance. By holding CHAS Elite, we demonstrate our commitment to best practice, giving our customers and partners confidence that we operate to the very highest standards of safety, compliance, and sustainability.

ISO Integrated Management System (IMS) Certified

We hold ISO certifications across three key areas, demonstrating our commitment to best practices in:

• ISO 9001 – Quality Management: Ensuring consistent service excellence.
• ISO 14001 – Environmental Management: Minimizing our impact and supporting sustainability initiatives.
• ISO 45001 – Occupational Health & Safety: Prioritizing safety for our employees and customers.

Trading Standards ‘Buy With Confidence’ Scheme

Healthcare Matters is approved by the Buy With Confidence scheme, which means we have been vetted and approved by Trading Standards. This accreditation provides confidence to our customers that will receive excellent levels of customer service.

Dementia Friends Trained

Our team is trained to be Dementia Friends, ensuring we provide compassionate and informed service to individuals living with dementia. This training enhances our ability to support customers, families, and care professionals effectively.

Cyber Essentials Plus

We are also certified to Cyber Essentials Plus, the UK government-backed standard for cyber security. This accreditation provides independent assurance that our systems and processes protect against the most common cyber threats, safeguarding sensitive data and ensuring robust defences are in place. It gives our customers and partners confidence that we take data security seriously and operate to the highest standards of digital protection.