Social Housing Equipment Solutions to Support Independent Living and Tenant Safety

At Healthcare Matters, we support local authorities, housing associations, and social housing providers with responsive, cost-effective equipment solutions that help tenants live independently and safely at home. Whether you need standard adaptations, urgent interventions, or long-term equipment support, our experienced team delivers end-to-end services across North and Mid Wales, the West Midlands, and the North West.

We specialise in providing practical equipment and services that enable independence, reduce risk, and support timely hospital discharges, while helping social housing teams meet their duty of care and maximise budgets.

Our Social Housing Equipment Solutions

We deliver tailored solutions designed to improve accessibility, comfort, and safety throughout social housing properties:

Ceiling Track Hoists
Discreet, functional systems for safe and dignified resident transfers with survey to installation service.

Stairlifts
Rapid turn around installation of stairlifts to improve access across floors and support independent living.

Modular Ramps
Fully reusable and recyclable ramp systems delivered as turnkey solutions, ideal for adaptable property access.

Bathroom Adaptations
Height-adjustable baths and a wide range of bathroom equipment designed for safety, comfort, and long-term use.

Support Services for Social Housing Providers

We offer services that keep equipment safe, compliant, and working for tenants and housing teams alike:

Equipment Recycling & Reuse
Maximise return on budget by extending asset life and reducing waste through smart recycling processes.

Rapid Response to Breakdowns
Same-day attendance is available to minimise disruption and ensure tenants aren’t left without essential support.

Planned Preventive Maintenance (PPM)
Reduce downtime and improve safety with scheduled maintenance that keeps equipment compliant and fully functional.

Why Social Housing Providers Work With Us

Social housing teams choose Healthcare Matters as their equipment partner because we deliver practical, responsive solutions that prioritise tenant wellbeing and budget-aware outcomes:

Budget Savings – Reuse and recycling help maximise equipment value and reduce unnecessary spend.
Survey & Installation Expertise – Extensive experience in residential environments ensures reliable, efficient installs.
Responsive & Flexible – Same day assessments and installations when time and tenant safety matter most.
Accredited & Compliant – Fully insured and audited for compliance, giving you peace of mind on health, safety, and quality.

Frequently Asked Questions (FAQs)

1. What areas do you support?
We currently provide social housing equipment solutions and services across North and Mid Wales, the West Midlands, and the North West. If your organisation is outside these regions, please still get in touch; we may be able to support you or discuss tailored solutions for your area.

2. What types of adaptations can you install?
We install a wide range of home adaptations including ceiling track hoists, stairlifts, modular ramps, bathroom adaptations, and more to improve accessibility, independence, and safety in tenants’ homes.

3. Can you help with urgent equipment needs?
Yes. Our rapid response team can attend breakdowns and urgent equipment issues, often on the same day, helping minimise disruption and risk for tenants.

4. How does your equipment recycling service work?
We assess used items for safety and usability, then recycle or repurpose equipment where possible, maximising value and reducing waste across your stock.

5. Do you provide maintenance services?
Yes. Our Planned Preventative Maintenance (PPM) service helps keep equipment working efficiently, reducing downtime and improving safety for residents.

6. How can we request support or get a quote?
Simply contact us and our team will work with you to understand your needs, provide tailored recommendations, and outline solutions that fit your service goals and budget.

Partner With Us for Safe, Independent Living

At Healthcare Matters, we’re committed to helping social housing teams deliver responsive, budget?aware, and practical equipment support that enhances tenants' independence and safety. From installations and adaptations to rapid breakdown response and sustainable recycling, we’re here to support your service objectives.

Contact us today to explore how we can support your social housing programme.

Written by Katherine Matthias, Healthcare Matters