Community Equipment Store Solutions to Maximise Budgets and Improve Outcomes

Community Equipment Stores play a vital role in keeping people safe, independent, and supported at home. With tightening budgets and rising demand for equipment that enables independence and prevents hospital admissions, it’s essential to work with a partner who can deliver cost?effective, reliable, and compliant equipment solutions.

At Healthcare Matters, we partner with Community Equipment Services across Wales, Cheshire, and the North West to provide tailored equipment supply, rental, servicing, decontamination, and rapid-response support. All designed to stretch budgets further while maintaining safety and compliance.

Our Equipment Solutions for Community Equipment Stores

We support equipment services with a range of practical, budget?friendly solutions that help you deliver the right equipment at the right time:

Equipment Supply & Rentals
Access a wide range of high?quality products, from clinical seating and bariatric equipment to bathroom and mobility aids, available for purchase or hire based on your store’s needs.

Servicing, Repairs & Maintenance
Our experienced technicians ensure your equipment meets LOLER and PUWER standards, is fully functional, and ready for safe use in the community.

Decontamination & Recycling
Extend the life of your assets and reduce waste with NHS?audited decontamination processes and sustainable recycling options.

Rapid Response Support
We deliver, install, and collect equipment quickly, helping stores support residents’ independence and prevent avoidable hospital admissions.

Ancillary and Staffing Support
In times of staff shortages, Healthcare Matters can provide delivery, installation, and collection services on behalf of Community Equipment Stores to ensure continuity and service excellence.

Why Community Equipment Stores Choose Us

Community Equipment Services trusts Healthcare Matters as a partner because we help them deliver better outcomes with confidence and efficiency.

Faster Response Times – Residents get essential equipment when they need it most.
Trusted and Experienced Partner – We already support multiple services across North Wales and Cheshire.
Compliance and Safety Guaranteed – All servicing, testing, and decontamination are carried out by experienced, compliant staff.
Flexible Support – Whatever your needs, we adapt our services to fit your workflow and service model.

What Our Customers Say

“We have been using Healthcare Matters as a contractor to provide breakdown cover for medical loan equipment and also to install medical loan equipment in the community throughout Shropshire since January 2011. The service provided has always been excellent… Response times are always within the same day… Healthcare Matters provide very reliable cover essential to the nature of our service.”
— Evan Meardon, Community Equipment Service

Frequently Asked Questions (FAQs)

1. What areas do you support?
We currently partner with Community Equipment Stores across Wales, Cheshire, and the North West. If your store is outside these areas, please still get in touch — we may be able to help or discuss bespoke equipment support options.

2. What types of equipment can you supply or rent?
We offer a wide range of community equipment including clinical seating, bariatric products, mobility and bathroom equipment, pressure care items, and nursing hardware.

3. How do your servicing and maintenance services work?
Our servicing and repair teams ensure all equipment complies with LOLER and PUWER standards, keeping your assets safe, functional, and ready for use in the community.

4. Do you provide equipment decontamination?
Yes — our decontamination services are NHS audited and help extend equipment life while maintaining the highest hygiene and safety standards.

5. Can you assist with urgent delivery and installation?
Absolutely. We offer rapid response delivery, installation, and collection services to support urgent needs and ensure residents receive equipment promptly.

6. How can we request support or get a quote?
Simply contact us and our team will work with you to understand your needs, provide tailored solutions, and support your service goals.

Partner With Us to Deliver Better Equipment Support

Whether you need reliable equipment supply, flexible rentals, responsive servicing, or NHS-audited decontamination, Healthcare Matters is here to support your Community Equipment Store. We are committed to helping you maximise budgets, maintain compliance, and deliver outcomes that matter to your residents.

Contact us today to see how we can support your equipment service.

Written by Katherine Matthias, Healthcare Matters